COVID-19 Travel Information

By September 18, 2020May 11th, 2022Uncategorized

Here is our updated information regarding COVID-19.  There is information midway down for Canadian travelers specifically.

On October 15, 2020 the State of Hawaii successfully opened up tourism for people presenting a negative COVID-19 test upon arrival as well as taking a negative test after arriving.  Here are some questions related to the program.

What are the options to travel to Hawaii?

hawaii covid19 travel chart

Where can I get the test done?
It is important to go to the links for travel testing and not to contact the places directly.  You will run into issues if you contact them directly.  Click here to view the links for each of the trusted partners. We highly recommend the saliva test by Vault health.  It is the most convenient test as it is done at home and mailed in.  Several of our guests have used this and said it was great.

What do I do with my test results?
You will be able to upload their test result when they complete their travel and health forms in the Safe Travels digital platform, found at, or after you arrive.  You may also bring hard copies of the test results for verification upon landing in Hawaii, but we highly recommend against this due to the potential of the information being wrong or getting lost.

What is the cost and does insurance cover it?
This varies by State, lab, and insurance.  Most insurances do not cover the testing for travel, but some do.  Most of the FDA approved NAAT tests cost between $125-175/person.  Some counties are offering free testing.

Who needs to get tested?
All travelers over the age of 5 must be tested.  We have found this to be challenging for some because many places will not test children for travel so it takes some searching around, but it is possible and we have had children between the ages of 6-12 arrive in Hawaii tested.

What about the second test when I get there?
Once you get to the airport you will be required to take a rapid test at no cost at the airport and will get your results back there.  While they are still trying to smooth things out it has been successful the first few days with the exception of it taking people up to 2 hours to go through the process.

For Canadian travelers

On November 18 the State of Hawaii made a plan for Canadian travelers to come to Hawaii without quarantining effective mid December.  The procedure is the same as United States travelers.  They currently have announced they are working with DynaLab for testing.  Just as with the United States they will be adding more labs over the course of the next few weeks.  They have not solidified what date is “mid December”, but the idea is that they are trying to get everything in order so people can enjoy Christmas in Hawaii.


Waikoloa Vacation Rentals Information

What if I have a vacation rental booked through Waikoloa Vacation Rentals and I do not get my results back in time?
People have been getting tested and coming out here for over a month now with no issues.  As long as you get your test done in time you should easily receive it back before you leave.  Most guests have been getting their tests back within 48 hours.

What if someone in my party tests positive within 3 days prior to travel?
This will be handled on a case by case basis so please contact Waikoloa Vacation Rentals, but we will do our best to work with you.

What if I book a vacation rental and the State of Hawaii decides not to do this program?
We will work with you in a fair manner as we have with all of our guests for the last 6 months.

Does Waikoloa Vacation Rentals have travel insurance that covers COVID-19?
The travel insurance we use has a plan specifically for the travel testing program for Hawaii.  To view more information click here.


Feel free to contact us at if you have any further questions.  We do believe Hawaii will open up this time and look forward to having you stay in one of our vacation rentals.  Click here to view our vacation rentals.

**This information was posted on 11/21 and is subject to change by the State of Hawaii.**