COVID19 Travel Information

COVID19 Travel Information

By September 18, 2020Uncategorized

Here is our updated information regarding COVID19.

On October 15, 2020 the State of Hawaii successfully opened up tourism for people presenting a negative COVID19 test upon arrival as well as taking a negative test after arriving.  Here are some questions related to the program.

What are the options to travel to Hawaii?

hawaii covid19 travel














Where can I get the test done?
The State of Hawaii is working closely with CVS and Kaiser Permanente, but also are accepting a FDA approved NAAT test done by a CLIA certified lab.  If you click here and click on “Show” next to an advanced search you can do a search of CLIA certified labs via zip code.  You can then call the labs and see who does the testing for them in your area.  Every area is different on how this is handled.

***It is important to go to the links for travel testing and not to contact the places directly.  You will run into issues if you contact them directly.  Click here to view the links for each of the trusted partners.

What do I do with my test results?
You will be able to upload their test result when they complete their travel and health forms in the Safe Travels digital platform, found at, or after you arrive.  You may also bring hard copies of the test results for verification upon landing in Hawaii, but we highly recommend against this due to the potential of the information being wrong or getting lost.

What is the cost and does insurance cover it?
This varies by State, lab, and insurance.  Most insurances do not cover the testing for travel, but some do.  Most of the FDA approved NAAT tests cost between $125-175/person.  Some counties are offering free testing.

Who needs to get tested?
All travelers over the age of 5 must be tested.  We have found this to be challenging for some because many places will not test children for travel so it takes some searching around.  Currently the places the State of Hawaii have partnered with will not test children younger than 12.

What about the second test when I get there?
Once you get to the airport you will be required to take a rapid test at no cost at the airport and will get your results back there.  While they are still trying to smooth things out it has been successful the first few days with the exception of it taking people up to 2 hours to go through the process.

What if I am from another country?
The State of Hawaii will have a plan in place for Canada and Japan by the end of October.

Waikoloa Vacation Rentals Information

What if I have a vacation rental booked through Waikoloa Vacation Rentals and I do not get my results back in time?
You will have to quarantine in a hotel until the results are received.  We will allow you to extend your stay or apply those funds towards a future stay.  From what we have seen 90% of people are receiving the results within 3 days so this should not be an issue.

What if someone in my party tests positive within 3 days prior to travel?
This will be handled on a case by case basis so please contact Waikoloa Vacation Rentals, but we will do our best to work with you.

What if I book a vacation rental and the State of Hawaii decides not to do this program?
We will work with you in a fair manner as we have with all of our guests for the last 6 months.

Does Waikoloa Vacation Rentals have travel insurance that covers COVID19?
The travel insurance we use has a plan specifically for the travel testing program for Hawaii.  To view more information click here.


Feel free to contact us at if you have any further questions.  We do believe Hawaii will open up this time and look forward to having you stay in one of our vacation rentals.  Click here to view our vacation rentals.

**This information was posted on 10/17 and is subject to change by the State of Hawaii.**